Effective Date: 22 July 2026 Last Updated: 27 July 2026
The use of this Website and our ChatGPT-powered application (the “App”) is subject to these Terms and Conditions (inclusive of Our standard Terms and Conditions for the supply of Goods and Services, Privacy Policy, Refund Policy and any other documents referred to herein) which constitute the full agreement between You and Us.
Please read these Terms and Conditions carefully before You use the Website or the App.
By using the Website or the App, You indicate that You have, effective upon the date on which You have used the Website or App, read, accepted and agreed to be bound by these Terms and Conditions.
If You do not agree with these Terms and Conditions, You should cease using the Website and the App immediately.
Definitions
“Agreement” means the terms and conditions contained herein, together with any quotation, order, invoice or other document or amendments expressed to be supplemental to this Agreement.
“We”, “Us”, “Our” or “Ourselves” means Crommelin Air & Power Pty Ltd, trading as Air & Power, its successors and assigns or any person acting on behalf of and with the authority of Crommelin Air & Power Pty Ltd.
“You”, “Your” or “Yourself” means any person(s) (end user) accessing or using the Website or the App. Use of the App is restricted to persons aged 13 years or older; if You are aged between 13 and 17, You confirm that You have reviewed these Terms and Our Privacy Policy with a parent or guardian.
“App” means Air & Power’s ChatGPT-powered digital assistant, made available via OpenAI’s ChatGPT platform and supported by NoodleSeed as Our third-party app development and submission partner.
“Incidental item(s)” means goods and/or services that may be purchased or sold through this Website to be supplied and/or provided by Us to You, as specified on Our Website.
“Website” means airandpower.com.au and any associated pages accessible on the Internet through the World Wide Web via a graphical User Interface.
“Prohibited Content” means any content on any advertising media that:
- is, or could reasonably be considered to be, in breach of the Broadcasting Services Act 1992; the Fair Trading Acts of the applicable States and Territories of Australia and the Competition and Consumer Act 2010 (CCA); or any other applicable law or applicable industry code; or
- contains, or could reasonably be considered to contain, any misrepresentations; or is, or could reasonably be considered to be, misleading or deceptive, likely to mislead or deceive or otherwise unlawful; or
- is, or could reasonably be considered to be, in breach of any person’s Intellectual Property Rights (including, but not limited to, the distribution of digital files or any other material in which We do not own the copyright).
“Personal Information” means any information that identifies or can be used to identify You, directly or indirectly. Examples include, but are not limited to, first and last name, date of birth, email address, gender, occupation, or other demographic information.
“Confidential Information” means information of a confidential nature whether oral, written or in electronic form including, but not limited to, this Agreement, a party’s Intellectual Property, operational information, know-how, trade secrets, financial and commercial affairs, contracts, Our information and pricing details.
Acceptance
We reserve the right to change any of the Terms and Conditions displayed on this Website or applicable to the App (including our Privacy Policy) at any time by notifying You through this Website or the App that We have done so. By continuing to use this Website or the App it shall be deemed that You agree to be bound by the amended terms and conditions as notified and posted.
If You intend to transact through this Website (i.e. purchase goods and/or services), You warrant that You have the legal capacity to enter into this Agreement under the laws of Your jurisdiction, and You acknowledge that this Agreement creates binding and valid legal obligations upon You (and, if You are under 18, that the transaction has been completed or authorised by a parent or guardian). Use of the App for general enquiries and information is permitted from age 13, as set out in the Definitions above.
Compliance with Laws
You represent and warrant that Your use of this Website and the App will comply with all applicable laws and regulations (including but not limited to, EU Data Privacy Laws (including the General Data Protection Regulation “GDPR”) and the Australian Privacy Act 1988 (including the Privacy Amendment (Notifiable Data Breaches) Act 2017)) or any other applicable laws.
The ChatGPT App
About the App
The App is a ChatGPT-powered digital assistant made available to help You find information about Air & Power’s products and services, including air compressors, vacuum systems, servicing, and general enquiries. The App is built and submitted to OpenAI on Our behalf by NoodleSeed, Our third-party app development partner.
AI-Generated Content Disclaimer
Responses generated by the App are produced using OpenAI’s ChatGPT technology and artificial intelligence. While We aim for the App to provide accurate and helpful information:
- AI-generated responses may occasionally be incomplete, out of date, or inaccurate;
- The App does not replace professional advice, a formal quotation, or direct confirmation from Our team regarding pricing, availability, technical specifications, or compliance requirements;
- Any information provided by the App regarding product specifications, compliance standards (e.g. AS/NZS 1200, AS 4041, AS/NZS 3788), pricing, or availability should be independently verified with Air & Power before You rely on it for a purchasing or safety-related decision;
- We recommend contacting Us directly on (08) 9424 2800 or enquiries@airandpower.com.au to confirm any information provided by the App before acting on it.
No Professional or Safety Advice
The App does not provide professional engineering, safety, or compliance advice. For site-specific compliance matters (including WorkSafe WA registration and air receiver inspections), You must engage directly with Air & Power’s qualified technicians.
Your Use of the App
You agree not to:
- Use the App to submit unlawful, defamatory, abusive, or Prohibited Content;
- Attempt to reverse-engineer, extract training data from, or otherwise misuse the underlying AI model;
- Use the App for any purpose other than genuine enquiries about Air & Power’s products and services.
Data Processing for the App
Your interactions with the App are processed by OpenAI and by NoodleSeed as Our data processor, as described in Our Privacy Policy (airandpower.com.au/privacy-policy/). By using the App, You consent to this processing.
Privacy Policy
We are committed to protecting Your privacy in accordance with the Australian Privacy Principles. Our full Privacy Policy, including specific provisions for the App’s use of ChatGPT/OpenAI technology, data retention periods, and Your rights, is available at airandpower.com.au/privacy-policy/ and forms part of this Agreement.
Storing Your Information
We will take all reasonable steps to ensure that Your information held by Us is accurate, up to date, complete, applicable, is not misleading, and will only be used for the purposes stated in this document and/or Our Privacy Policy. We will maintain security safeguards to protect Your information and take all reasonable steps to ensure Your information is not disclosed to any unauthorised person or entity.
Securing Your Information
When making a transaction through this Website, Your information will pass through a secure server using SSL (Secure Sockets Layer) encryption technology.
Information We Collect
When You request Goods or Services, or use the App, We may collect Personal Information supplied by You in order to facilitate the purchase of Goods and/or Services, respond to Your enquiry, or generate an App response. Such information enables Us to process Your transactions efficiently, analyse Our Website and App usage, and provide a higher level of customer service.
We may also collect the following information for statistical purposes:
- Your IP address;
- The date and time of Your visits to Our Website or use of the App;
- Your clicks and activity on the Website;
- The referring website, if any, through which You reached the Website;
- Technical information on Your browser, device, and operating system.
Information We Release
We will only release information about You as authorised by Yourself, required by law, or where required for Us to provide Goods or Services or operate the App (e.g. to NoodleSeed and OpenAI as described in Our Privacy Policy). Except as detailed in Our Privacy Policy, We do not share, give, sell, rent, or lease Your information to third parties.
Under the Privacy Act, You can ask to see any information We hold about You and have inaccuracies corrected. We will comply with such requests within the timeframe set out in Our Privacy Policy.
Other Data Protection Rights
You may have the following data protection rights, as detailed further in Our Privacy Policy:
- To access, correct, update, or request deletion of Your Personal Information;
- If You are a resident of the European Economic Area (“EEA”), to object to processing, request restriction of processing, or request portability of Your Personal Information;
- To withdraw consent at any time where processing is based on consent;
- To complain to a data protection authority about the collection and use of Your Personal Information.
Questions & Concerns
If You have any questions or comments, or a concern about the way in which We have handled a privacy matter, please contact Us:
Attention: Privacy Officer Air & Power 7 Fisher Street, Belmont, WA 6104 enquiries@airandpower.com.au (08) 9424 2800
Cookies
We and Our partners use cookies and similar tracking technologies (including Google Analytics, Google Tag Manager, and Meta/Facebook Pixel) when You use this Website, as described further in Our Privacy Policy. These cookies do not read Your hard drive but may be stored on Your device to recognise You when You return to the Website.
Mailing Lists
If You are on a mailing list of Ours, You may request to be removed at any time by using the unsubscribe link provided, or by contacting Us via the “Contact Us” section of this Website.
Returns, Damaged or Defective Goods
Our policy in relation to Returns, Damaged or Defective Goods shall be as specified in Our standard Terms and Conditions for the supply of Goods and Services. We shall not accept returns for change of mind, or if You make an incorrect decision, unless due to Our negligence or incorrect information supplied by Us.
Copyright and Trademarks
The contents of this Website are at all times the copyright or trademark property of either Ourselves, Our suppliers (including PilotAir, Masport, Honda, and Crommelins Machinery), or linked third parties. You may not distribute, reproduce, display, or publish any trademark or other content of this Website for any purpose without Our prior written approval or that of Our suppliers or linked third parties. You agree to indemnify Us against any claims, costs, damages, or losses incurred by Us should You fail to comply with this clause.
Advertisers and Linked Sites
Display on Our Website of any advertiser, or the provision of a link to third-party websites, does not constitute Our endorsement of that advertiser, third-party provider, or their content or business practices. Access to such websites is at Your sole risk. We recommend You review the terms and conditions and privacy policies of any third-party website independently, including OpenAI’s Privacy Policy at openai.com/privacy where relevant to Your use of the App.
We accept no liability in regard to any dealings, promotions, or activities between Yourself and advertisers or third-party providers.
Specifications and Information
Specifications and information provided on this Website and via the App are given in good faith based on Our knowledge, experience, and information provided by manufacturers and/or suppliers, or derived from sources believed accurate at the time received. If You have concerns as to the suitability of Goods or Services for a particular use, please contact Us or seek external professional opinion.
You acknowledge that colours of items displayed on the Website may not reflect the true colour of such items due to external factors such as image quality or Your monitor settings. If colour is a significant factor in Your decision, We recommend contacting Us before purchase.
On-Line Ordering
Display on this Website does not guarantee the availability of any particular Good(s); all orders placed through this Website are subject to confirmation of acceptance by Us. Orders for Services are subject to confirmation of suitable timeframes between You and Ourselves.
Continuous Service
We cannot guarantee uninterrupted or continuous availability of this Website or the App, and You accept that they may be unavailable from time to time for maintenance or scheduled upgrades, or due to circumstances affecting OpenAI’s or NoodleSeed’s platforms which are outside of Our control. Where able, We will give advance warning of planned downtime. We accept no liability in relation to downtime, whether scheduled or otherwise.
Termination of Use
These Terms and Your access to Our Website and the App may be terminated by Us (at Our sole discretion) at any time without notice or requirement to give a reason. In the event of termination under this clause, We shall have no liability to You whatsoever (including for any consequential or direct loss You may suffer).
Jurisdiction
This Website and the App (excluding any linked third-party sites and the underlying OpenAI platform) are controlled by Us from Our principal business premises in Western Australia, Australia. Our servers and hosting infrastructure are located in Australia, so Your information may be transferred to, stored, or processed in Western Australia, Australia. The App may involve processing of data by OpenAI on infrastructure located outside Australia, as described in Our Privacy Policy.
By accessing this Website or using the App, You agree that the laws and statutes of Western Australia, Australia shall apply to any dealings, actions, or claims arising out of, or in relation to, this Agreement, or Your use of this Website or the App, irrespective of any conflict with the laws of Your country of domicile.
You further acknowledge and agree that any claim against Us must be made in the State of Western Australia, and that any legal proceedings will be conducted in English.
We make no representation that Goods or Services offered through this Website are appropriate, available, or suitable for use in countries outside of Australia.
General
The failure by either contracting party to enforce any provision of these Terms and Conditions shall not be treated as a waiver of that provision, nor affect that party’s right to subsequently enforce it. If any provision of these Terms and Conditions is invalid, void, illegal, or unenforceable, the validity, existence, legality, and enforceability of the remaining provisions shall not be affected.
We shall be under no liability whatsoever to You for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by You arising out of a breach by Us of these Terms and Conditions (alternatively, Our liability shall be limited to damages which under no circumstances shall exceed the fee paid for the relevant Services).
Neither party shall be liable for any default due to any act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm, or other event beyond the reasonable control of either party.
Contact Us
Air & Power 7 Fisher Street, Belmont, WA 6104 Phone: (08) 9424 2800 Email: enquiries@airandpower.com.au